Reference

How omon22 Handles Your Personal Data

This Privacy Policy covers what data we collect when you create an account, use our wallet payment options like DANA, OVO, and GoPay, and browse the platform from any device.

Account data protectionDANA, OVO, GoPay wallet dataCookie and device trackingYour right to request accessIndonesia-region applicable
omon22 How omon22 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat

Open the chat widget from your account dashboard to speak directly with our support team about any privacy request, data query or account detail correction.

Email Support

Send your data access or deletion request to our support email. Include your registered account name and the wallet type — DANA, OVO, or GoPay — you use.

Account Settings

Some personal details — display name, contact number, linked e-wallet — can be reviewed and updated directly inside your account settings without contacting support.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Data Storage and Retention We keep account and transaction records for as long as your account is active and for a period after closure as required by internal audit processes. You may request deletion where local law allows.
Cookies and Tracking We use cookies to keep your session active, remember your preferred payment method — DANA, OVO, or GoPay — and measure which pages load correctly on mobile devices.
Account Security Practices Login sessions use OTP verification sent to your registered mobile number. We do not share your login credentials with third parties, and wallet PINs are never stored on our servers.
Requesting Changes or Access You can ask us to correct inaccurate data, request a copy of what we hold, or ask for deletion of non-essential records. Reach us through live chat or email support with your account ID.

Common Questions About Your Privacy on omon22

These are the privacy questions we hear most often from account holders. If your question is not covered here, our support team can address any specific data concern through live chat or email.

We collect your name, email, and mobile number at registration. If you link a wallet like DANA or OVO, we record the transaction reference only — not your wallet PIN or full credentials.

We do not sell your data. We may share it with payment processors like DANA, OVO, and GoPay strictly to complete your transactions, and only the data needed to process that specific request.

We retain records for a period after account closure to meet internal audit requirements. You can request details on the exact retention period via our support email or live chat.

Yes. Contact us through live chat or email with your registered account ID and we will prepare a summary of the personal data we hold. Requests are processed as quickly as our team allows.

Cookies keep your session active, remember your wallet preference — DANA, OVO, or GoPay — and help us fix loading issues. You can disable non-essential cookies in your browser settings, though some account features may not work correctly.

Basic details like your contact number and linked wallet can be updated in account settings. For name changes or email corrections, contact support with your account ID and we will verify the update.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.