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What Governs Your Account on omon22

These terms set out how your account works, what we expect from each other, and how we handle your data and wallet activity across DANA, OVO, and GoPay.

Account TermsData & PrivacyWallet PolicyUser RightsJurisdiction Notice
omon22 What Governs Your Account on omon22
ACCOUNT SECURITY

How We Protect Your Data and Wallet Details

Security and transparency are how we handle your account information day to day. From the moment you register through DANA, OVO, or GoPay, your wallet credentials are encrypted and never stored in plain text on our systems. Here is what that looks like in practice.

Data Handling

We collect only the data needed to run your account and process payments. Your DANA or OVO wallet number is used solely for transaction routing and identity checks.

Cookie Policy

Cookies on omon22 track session state and payment flow — they do not profile you across other sites. You can manage cookie preferences from your browser settings at any time.

Account Security

Every login triggers an OTP check sent to your registered mobile number. If you notice an unrecognised session, lock your account immediately from the security tab and contact support.

Data Requests

You can request a summary of the data we hold on your account, or ask for deletion, by contacting us in writing. We process these requests in line with our stated retention schedule.

POLICY CONTACT

Reach Us About Legal or Account Questions

If you have a question about your rights under these terms, a wallet-related dispute, or a request to access or delete your account data, our support team handles all of these. Reach us through the channels below and we will respond with the relevant policy details for your case.

Live Chat Open a live chat session from your account dashboard. This is the quickest path for questions about wallet disputes, account verification, or policy clarifications.
Email Support Send a written request to our support address for formal data inquiries, account-closure requests, or documented policy questions. We respond in writing.
Account Help Centre The help centre in your account settings covers common legal questions: how to update registered wallet details, how to close your account, and how to request a data summary.

Legal Questions We Get Asked Most

These answers cover the practical side of your rights as an account holder — how to act on them, what to expect from us, and where the limits are based on local law in Indonesia.

Access depends on local law and the region you are in. We serve eligible regions where the platform is permitted. Check that access is allowed in your area before opening an account.

We collect your wallet identifier, transaction amount, and timestamp for each payment. This data is used only for processing and fraud prevention, not for third-party marketing.

Send a written request through our email support channel. Include your registered account name and wallet number. We will compile and return your data summary in line with our retention schedule.

When you close your account, we retain transaction records for the period required by our data policy, then delete personal identifiers. We will confirm the exact timeline when you submit your closure request.

We notify you through your registered contact before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

Our team contacts you through your support channel on file before taking any account action. You can resolve most flagged payments by confirming your wallet registration matches your account name.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.